Help Center

Contact Us

We believe prompt, courteous communication is one of the most important components of good customer service. We are always looking for new avenues that will make researching products and shopping with us a convenient and easy experience.

Want to talk to us? You have options:

  • LiveChat with one of our trained professionals
  • Call us at 800.772.0467
  • Send us an email
  • Use the comments section of our blog and product pages
  • Fill out our Online Customer Service Form

You can also log in to your personal account for help with the following:

  • Order status
  • Tracking information
  • Help with returning products
Covid-19 Update
covid-message
We Appreciate Your Patience

Thank you for visiting Pool Supply World. Unfortunately our customer care department is severely impacted due to Covid-19. Our online response times are currently extremely delayed. We apologize in advance for the delay and look forward to serving you as soon as possible. Thank you!

Email
[email protected] Have a question or concern? Feel free to send us an email.
Phone

PoolSupplyWorld
(800)-772-0467

Alaska, Hawaii & International Phone
(800)-772-0467

Fax
(866)-556-3552

Customer Care Hours

Monday - Saturday: 8:00 AM - 9:00 PM EST

Sunday: 8:00 AM - 7:00 PM EST

My Account
account

Log in to your account for tracking information, order status and help with returning products. Go to My Account »

FAQs