Thousands of Pool Parts Available! Shop Now!
Help Center
Contact Us
We believe prompt, courteous communication is one of the most important components of good customer service. We are always looking for new avenues that will make researching products and shopping with us a convenient and easy experience.
Want to talk to us? You have options:
- LiveChat with one of our trained professionals
- Call us at 800.772.0467
- Send us an email
- Use the comments section of our blog and product pages
- Fill out our Online Customer Service Form
You can also log in to your personal account for help with the following:
- Order status
- Tracking information
- Help with returning products
Covid-19 Update
We Appreciate Your Patience
Thank you for visiting Pool Supply World. Unfortunately our customer care department is severely impacted due to Covid-19. Our online response times are currently extremely delayed. We apologize in advance for the delay and look forward to serving you as soon as possible. Thank you!
Phone
PoolSupplyWorld
(800)-772-0467
Alaska, Hawaii & International Phone
(800)-772-0467
Fax
(866)-556-3552
Customer Care Hours
Monday - Friday: 8:00 AM - 8:00 PM EST
Saturday: 8:00 AM - 7:00 PM EST
Sunday: Closed
My Account
Log in to your account for tracking information, order status and help with returning products. Go to My Account »